Frequently Asked Questions

The Varsity is pet-friendly! Dogs and cats under 75 pounds are more than welcome at our community. Please check with the leasing office regarding restricted breeds and the costs associated with bringing your furry friend! Our community is smoke-free in all indoor and adjacent areas. Guests are always welcome, subject to the consent of roommates and security considerations. Overnight guests are welcome, with limits on the number of days and guests (please review your lease for specific guest info). You are responsible for the conduct of your guests, invitees, family members, and any other person whom you allow to enter the property or apartment as if such conduct were your own.

When comparing our rates to on-campus rates, you must consider many variables, including floorplan layout, square footage, furniture, utilities, and community events. Our leasing staff is available to discuss with you how our rates compare to other housing options and validate that our community offers the best value for your money, as well as a great location and incredible amenities.

No. If you meet our qualifying criteria, you do not need to be a student.

Residents sign a legally binding contract for the entire term of the lease. We do offer reassignment options, which allow you to provide a new leaseholder to assume responsibility over the remainder of your lease for a fee. Please contact the Leasing Office for more information.

Yes, every resident is required to obtain a minimum of $100,000 in liability insurance. Verification of coverage will be necessary before you can receive keys. Our insurance partner, Assurant, will be sending out instructions closer to move-in on how to easily enroll in their policy or for you to be able to provide proof of coverage. Please be advised that liability insurance does NOT cover your personal belongings. You may obtain a renters' insurance policy if you desire.

A guarantor is an individual who signs a lease agreement along with a renter promising to uphold the lease agreement in the event a renter defaults on their financial obligations. The guarantor can be a parent, spouse, extended family member, or friend but will need to be in good financial standing and pass all necessary screenings. If you do not have a guarantor, The Varsity will require a security deposit (1X your base rate). The lease will not be sent until the security deposit is paid.

At The Varsity, we provide individual leases! An individual lease means that you are only responsible for your rental installment and not your roommate's rent. With an individual lease, you have the rights to joint use of the common spaces and then individual rights to your bedroom and bathroom. Lease lengths are typically 12 months but can vary based on the time of the year (we can offer short-term options for the spring semester, based on availability).

You will receive a bill each month from Conservice for your portion of your unit's electricity, sewer, and water. This will be paid through your resident portal each month. There is no need to set up utilities on your own!

Your living costs can be covered by financial aid, just like on-campus housing. Any available financial aid funds, after university charges are satisfied, are released to the student for non-institutional expenses, such as off-campus housing. These funds can be used to pay rent. Normal payment deadlines will continue to apply.

Rent is due on the first of each month and must be paid online through the resident portal. If your rental installment is late, late fees will be applied. Refer to your lease for more information.

You can submit payment via electronic check, or pay with a Visa, Mastercard American Express, or Discover online 24 hours a day from any computer or smartphone by clicking the "Resident Login" button. We also offer automatic payment by either credit card or checking account — just fill out one page, one time and payments will be made automatically. Convenience fees apply for credit card and debit card payments or no fee for payments made by eCheck. We do not accept checks or cash in the Leasing Office.

Fall 2025 residents' first installment of rent is due by August 1st, 2025.

You will not receive an invoice each month; your rent will be posted to your resident portal, along with your utility charges!

We do not offer discounts for rent paid in full. However, prepayment gives you the peace of mind knowing that your account is in good standing at all times!

Your rental installment includes community-wide high-speed internet, trash,  furniture, maintenance, amenities, and community events!

Yes! View your balance, submit an electronic check, or pay with a VISA, MasterCard, American Express, or Discover from any computer or smartphone by clicking the "Resident Login" button. There are convenience fees that apply with the use of a credit card, or no fee for payments made by eCheck.

Build your credit by paying your rent on time! Resident-Link is a service that enables you to build your credit by simply paying your rent on time. Pay your rent on time each month and Resident-Link will take care of the rest. An additional fee is required for this service and residents will receive information on how to sign up at move-in.

At The Varsity, you will create lifelong relationships and connections! Our team plans resident events to get you involved. These events range from pizza parties to karaoke nights, from resume-building classes to gaming tournaments.

Mail: Resident mail is delivered by the US Postal Service to your assigned mailbox. At move-in, you will receive a mailbox key. When you move out, if you want to have your mail forwarded, you will need to complete a Change of Address Form with the local US Post Office. Packages - Packages will be delivered to the concierge desk room and can be retrieved during office hours.

Our onsite, professional maintenance team would be happy to help you. We will need some details so be prepared to provide specifics with your requests. You may submit a service request in the following ways: 

Option 1: Enter a service request through the online resident portal. 

Option 2: E‐mail your request to your community and a team member will enter a service request on your behalf. 

Option 3: Visit or call the office during normal business hours and a team member will be happy to enter your service request. If it is after business hours, you are welcome to leave a message with an after-hours representative. 

For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e. door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.).

While the furniture and appliances are included, below is a guide to help you with the personal belongings that you will need to provide:


COMMON AREA: Electronics and corresponding cords/adapters, décor, trash can, trash bags, pots and pans, plates, cups, eating/serving utensils, coffee maker. Cleaning/disinfecting supplies, dishwasher detergent, laundry detergent, etc. 

BEDROOM: Linens, pillows, mattress pad, towels, toiletries, shower hooks and curtain, trash can, décor, electronics and corresponding cords/adapters, and anything else that makes you feel at home.

The Varsity offers covered garage parking. Spaces are limited and there is a monthly cost associated with parking in our garage. Please contact the office for pricing and availability.

All bedrooms include full sized-extra long beds and mattresses. We suggest purchasing queen bedding.

Yes, all our apartments are fully furnished! You are more than welcome to bring any additional furniture of your own, but please keep in mind that we will not store furniture for you.

Community Rewards is a digital rewards platform for residents who live in our community. You can earn any combination of digital reward cards from more than 100 brands including virtual VISA. You will receive more information and log-in details closer to move-in.